Shipping within United States:
Depending on a product’s availability in our inventory, it may take us 1 to 10 business days to ship an item. In stock pieces will usually be shipped within 1 -3 business days. This does not apply for custom pieces or for any adjustments that might be requested (ie. ring sizing). Weekend orders will be shipped on the following business day.
All items are shipped fully insured and placed in our signature gift boxes/pouches. Shipping responsibility/liability ends as soon as the parcel is delivered and signed for at the recipient's address.
The shipping cost for items under $25,000.00 is $75.00. Additional fees may apply for pieces over this amount. Special expedited shipment may incur additional charges (FedEx 2-day shipment). If an adult is not available to receive the order at the shipping address, the carrier will leave a notification slip with pick-up instructions.
Ferro Jewelers will make every attempt to ship your order as soon it is placed. Please take into consideration when placing an order that our number one goal is to provide our customers with quality products that far exceed their expectations. In doing so, our attention to detail and quality control takes precedence to ensure your satisfaction on the purchases you have made.
International Shipping:
We ship internationally to most countries. Please note: custom fees, import duties, or taxes may be levied by the receiving country. These charges are the responsibility of the buyer. For more information on your country's customs policies, you may want to contact your local customs office.
*Please email us prior to placing your order so we may confirm shipping requests. Stowe@ferrojewelers.com
